成都市双流区人民政府政务服务中心(简称区政府政务中心)

2017-11-26 18:00 成都市双流区人民政府政务服务中心(简称区政府政务中心)已关闭评论

成都市双流区行政审批局

(区政务服务办、区政府政务中心)

简介

2005年成都市双流区人民政府政务服务中心(简称区政府政务中心)正式运行。2016年5月区行政审批局正式成立,挂成都市双流区人民政府政务服务管理办公室(简称区政务服务办)、成都市双流区人民政府政务服务中心(简称区政府政务中心)牌子,实行“三块牌子一套人马”的管理体制。内设综合科、政策法规科、协调督查科、政府信息公开科、行政审批服务指导科、业务运行管理科、政务服务科、信息技术科、项目审批帮办中心、诉求服务中心、园区企业行政审批服务中心等11个机构;设区便民服务体系建设指导中心,为区行政审批局下属公益一类副局级事业机构;区监察局派驻监察室到区行政审批局。

区行政审批局(区政务服务办、区政府政务中心)政务大厅进驻窗口部门31个,可集中受理和查询综合服务、规划建设、城管交通、涉农事务、社会事务、经贸商务、气象烟草等审批服务事项。

区政府政务中心下设不动产登记、公安办证、公安车辆、人社4个政务分中心,并与镇(街道)便民服务中心、村(社区)便民服务站共同构成三级便民服务体系。为切实做好园区企业审批服务,在西南航空港经济开发区党群活动中心设立了园区企业行政审批服务中心,进驻部门9个,主要集中受理公司注册和税务登记等事项。

区行政审批局(区政务服务办、区政府政务中心)主要负责对相关部门行政审批工作进行协调、服务、管理和监督,牵头推进具有双流特色的“一窗式”行政审批服务改革,负责审批服务事项的接件、形式要件初审和出件工作,牵头建设“一键通”网上审批服务监督平台(简称“一键通”平台);牵头全区三级便民服务体系标准化建设;负责指导全区政府信息主动公开工作,承办区政府政府信息依申请公开工作;负责全区行政效能建设工作;负责全区公共资源交易的指导、协调和管理工作,拟定区级公共资源交易管理制度和目录方案,统筹协调全区公共资源交易平台建设和管理;承办区政府交办的其他事项。

区行政审批局紧扣国务院关于成立“1号1窗1网”的政务服务新思路,积极创新大力推进“互联网+政务服务”,基本构建了“1号1窗1键1网1体系”为内涵的双流特色行政审批局审批运行模式。

“1号”申请,即申请人通过刷身份证进行取号排队;系统自动读取和保存申请人的身份证信息,节约重复填写的时间;办结的证照通过扫描存入政务大厅“证照数据池”,申请人可随时凭身份证号查询和调取,避免重复提交。

“1窗”受理,即“一窗接件,内部流转,一窗出件”三段式运行机制,群众只需到接件和出件两个窗口,变“群众跑”为“部门跑”。

“1键”通办,即通过“一键通”平台的网上一键申报、全方位辅助沟通、全流程内部流转、全过程实时监控等功能,将审批服务事项的办事指南、表格下载、承诺时限等信息罗列清楚,并将办理进度通过系统短信及时告知申请人。系统对审批时限进行严格监控、预警提示,防止违规办件行为发生,实现网上审批流程全追踪。

“1网”服务,即申请人可通过4种方式获得网上自助查询、扫描或拍照上传资料、申请预审等服务:1.登录http://www.shuangliubsdt.gov.cn或百度搜索“双流政务”,进入”网上办事大厅”办理;2.下载“双流市民之家”手机APP,即可享受自助查询、自助申报、网上预约、咨询投诉、城市服务、生活服务、代办服务、信息公开等服务;3.在全区各镇街便民服务中心使用自助政务服务一体机,为办事群众提供自助申报、网上预约、进度查询、事项查询等服务;4.“双流服务”微信,为群众提供自助查询、自助申报、办件查询、信息公开、预约排队等城市生活服务功能,信息化办事平台让群众体验全天候、足不出户、触手可及的政务服务。

“1体系”建设,即延伸下沉“1号”“1窗”“1键”“1网”到镇街、村社、小区(院落)。在各镇街便民服务中心和村社便民服务站设置“政务服务窗口”、安装“一键通”系统、配备自助“政务服务一体机”,逐步实现审批服务事项就近能办、全区通办。

区行政审批局(区政务服务办、区政府政务中心)始终坚持“便民、高效、规范、廉洁”的服务宗旨,“一切为了群众、一切方便群众”的服务理念,创新改革,不断进取,为企业和群众提供更加高效便捷的政务服务。

Brief Introduction to Chengdu Shuangliu District Administrative Examination and Approval Bureau (District Administrative Service Office, District Government Administrative Center)

In 2005, Chengdu Shuangliu District People's Government Affairs Service Center (referred to as the district affairs center) came into official operation. In May 2016, Shuangliu Administrative Examination and Approval Bureau was formally established under the guidance of Chengdu Shuangliu District People's Government Affairs Service Management Office (referred to as Shuangliu Government Service Office) and Chengdu Shuangliu District People's Government Affairs Service Center (referred to as the Shuangliu Government Affairs Center). It implements the management system of three office names with the same team.

It is made up of 11 institutions: comprehensive services, policy and law, coordination and supervision, government information disclosure, administrative examination and approval service guidance, business operation management, government service information technology, project approval center, appeal service center and park enterprises administration approval service centers. The community service system construction guidance center is the public-welfare-related institutions of deputy bureau-level affiliated by the Shuangliu Administrative Examination and Approval Bureau. And Shuangliu Supervision Bureau has accredited to set up the supervision room in the Shuangliu Administration Bureau.

Shuangliu Administrative Examination and Approval Bureau (Shuangliu Government Service Office and the Shuangliu Government Affairs Center ) Government Center has put in place 31 windows, focusing on processing and querying integrated services, planning and construction, urban management, agriculture, social affairs, economic and trade business, meteorology, tobacco and so on.

Shuangliu Government Affairs Center established four sub-centers respectively for real estate registration, public security permit, public security vehicles and human resources and social security. Four of them constitutes a three-level convenience service system together with the town (street) service center and village (community) service station. This bureau sets up Examination and Approval Service Center for enterprise in the industrial park in the Party and Public Activity Center of Southwest Airport Economic Development Zones. The nine departments inside mainly handle items like company registration and tax registration and so on.

Shuangliu Administrative Examination and Approval Bureau (Shuangliu Government Service Office and Shuangliu Government Affairs Center) is mainly responsible for the coordination, service, management and supervision of the administrative examination and approval work of the relevant departments. This bureau takes the lead in promoting "one-stop" window administrative examination and approval service featuring Shuangliu style and building up a three-level handy service system and “Push-to-talk” online approval supervision platform. It is also working on the acceptance and dispatch of files, preliminary checking of basic elements, instructing the government work to be efficient and transparent, publicity of government affair information upon application, coordination and management of the transaction of public resources including formulating the management system, compiling directory program and managing the platform, etc.

Shuangliu Administrative Examination and Approval Bureau, closely sticking to the new idea of State Council about the establishment of "1 number, 1 window and 1 network", is proactive in innovation and vigorously promotes the "Internet plus government services". An operation pattern of "1 number 1 window 1 key 1 network 1 system" featuring Shuangliu style has already taken an initial shape:

"One-number" application, that is, the applicant uses ID card to take a number to queue in the line and the system automatically reads and preserves the applicant's identity information, saving the time in filling the forms repeatedly. The certificate can be kept in the database of the Government Affair Center and the applicant can check and withdraw at any time by using identity card to avoid repeated submitting.

"One-window" service mechanism, namely, a three-step operating mechanism of "acceptance-process-approval" at one window, which renders good services to the masses, and the only thing for the masses to do is submitting and receiving the material.

"One-key-pass", i.e. employing the function of the "One-key-pass" platform, including button-push application, all-round auxiliary communication, the whole-process internal circulation, the whole-process and real-time monitoring to list clearly the guideline, forms, deadline and other information related and promptly notify applicant through messages. The system will strictly monitor and give warnings to the approval deadline to prevent violation of rules and regulations and achieve online approval process tracking.

"1 network" service, that is, the applicant can use services like self-service online inquiries, scanning or photo uploading, pre-checking application through 4 methods: 1.Login into http://www.shuangliubsdt.gov.cn or search "Shuangliu government affairs" on Baidu, and enter into the "online Service Center". 2. Download mobile APP "Shuangliu Citizen’s Home", and you can enjoy self-service inquiries, self-declaration, online booking, complaints, city services, life services, agency services, information disclosure services. 3. You can use self-service machine equipped in public service center in the district to acquire services including self-declaration, online booking, process inquiries, affairs inquiries, etc. 4. Wechat "Shuangliu Service" provides self-service inquiries, self-declaration, office inquiries, information disclosure, advance queuing and other city life service. Information service platform brings the masses the 24-hour, indoor and easily accessible services.

"1 system" construction, that is, to spread the “1 number"”1 window" "1 key" and "1 network" to the township, village, community (courtyard). All district service center and village service station are equipped with "government service window", "Push to talk" system, and government affair self-service machine so that the examination and approval service are more accessible to people in all district.

District Administrative Examination and Approval Bureau (District Government Service Office and the District Government Affairs Center) always adhere to the service principle of "convenience, efficiency, standard, integrity", the service concept of "people-oriented", and continues to innovate, reform and develop to provide enterprises and the masses with more efficient and convenient government services.

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